HOOPS TEES POLICIES
If you're not happy - I'm not happy
We founded the Hoops Tees with one goal in mind: giving you, the Celtic fans a fair, rewarding and enjoyable shopping experience when buying en-vogue Celtic FC T shirts and merchandise.
Our Policies can all be found detailed below, please have a look and contact us to learn more!
Your Data is Secure
Thank you for your interest in the Hoops tees website; for all Celtic FC fans alike. Now let's be transparent...
Personal data means all data that can be personally related to you, e.g. name, address, telephone number, email address or user behaviour.
If you have any questions about the collection, processing, or usage of data; if you have requests for information, correction, disabling or deletion of data; or if you want to revoke a previously given consent; or if you want to object to the usage of your information for advertising purposes, please use the settings provided in your account’s user area, or else contact us at once.
If you visit the Hoops Tees site for informational purposes but don’t register with us, create an account, order something, or otherwise deliberately transfer information to us, we collect information from your browser to help us serve our websites to you. In particular, we collect
date and time of the request,
time zone difference to Greenwich Mean Time (GMT),
name of the requested file,
access status/HTTP status code,
volume of data transferred,
the page from which you came to visit us,
your operating system and its interface,
your browser type and the language and version of the browser software,
a report of successful retrieval
This data is technically necessary for us to display our website to you. It is also evaluated to make the website user-friendly and to ensure stability and security.
The Hoops Tees website uses Google Analytics, a web analytics service provided by Google Ireland Ltd. (“Google”).
The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data held by Google.
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of our website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout/.
Specifically in the case of mobile devices, you can prevent Google Analytics from recording data by clicking here: Disable Google Analytics. This will place an opt-out cookie which prevents recording when you visit our website in future. Please note that if you delete all cookies on your device, this opt-out cookie will also be deleted; in this case, if you still wish to object then you must place the cookie again using the above button. The opt-out cookie is set per top-level domain, per browser and per device and only prevents the recording of data for this website.
Hoops Tees use Google Analytics to analyze and regularly improve the use of the website. The statistics this yields allow us to improve our website and make it more interesting for you as a user. The legal bases for our use of Google Analytics are your consent and our legitimate interests.
How We Do It
Terms and Conditions
1. General Information
(a) This agreement governs your use of Hoops Tees's site and service, including all orders made or processed for products or services in connection with the site and service . You and Hoops Tees, a service providing custom, on-demand merchandise printing, sales, and other related services ("Hoops Tees"), are the parties to this agreement.
(b) Hoops Tees may change these terms from time to time. If Hoops Tees makes changes to these terms, a validated date stamp at the end of this section will advise.
2. Use of the Site and Service Generally
(a) Hoops Tees owns all intellectual property and other rights, title and interest in and to its site and service (except for user-provided content). Your use of the site and service does not grant you any right, title or interest to these properties.
You may only use the site and service according to Hoops Tees terms, rules, and guidelines found on its site.
(b) You may not
interfere with the site and service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware;
modify, copy, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the site and service;
use a robot or other automated means to monitor the activity on or copy information or pages from the site and service, except search engines, traffic counters, or similar basic performance monitoring technology;
impersonate another person or entity;
use any meta tags, search terms, keywords, or similar tags that contain Hoops Tees name or trademarks;
engage in any activity that interferes with another user's ability to use or enjoy the site and service, including activity that places a disproportionate burden on the site and service compared to ordinary use from a single, ordinary user;
assist or encourage any third party in engaging in any activity prohibited by this agreement; or
3. Product Sales
By placing an order using Hoops Tees site and service, a customer makes a binding offer for a contract of sale or, as the case may be, a contract for work and materials with Hoops Tees only. Hoops Tees sends an order confirmation via e-mail to the customer. The order confirmation is not an acceptance of the offer, but only acknowledges that the order was received. The offer is only accepted when Hoops Tees confirms that production has completed in a second e-mail. Hoops Tees cannot guarantee the continued availability of any products or designs found on its site.
(b) Information, drawings, figures, technical data, specifications of weight, measurements and services contained in brochures, catalogues, newsletters, ads, or price lists are purely informational. Hoops Tees cannot guarantee the correctness of this information, and if there is any inconsistency between the information described above and the information in an order confirmation email, the order confirmation email controls.
(c) Hoops Tees reserves the right to reject orders for any reason or no reason. If Hoops Tees rejects an order, it will notify the customer.
(d) Hoops Tees' performance of an order is completed when the shipment provider completes delivery to the customer's address, according to the records of the shipment provider. If there is an interruption of delivery, and Hoops Tees cannot replace the order in a reasonable amount of time, Hoops Tees will notify the customer immediately.
(e) If there is a product defect or if you are dissatisfied with your order for any reason, read the Hoops Tees return policy and contact us.
4. Delivery & Shipment
(a) Hoops Tees warrants that it will ship orders within three weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 3-5 days, but in certain circumstances shipment and delivery can take up to three weeks. Customers and Hoops Tees may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).
(b) Hoops Tees will make delivery using a shipment service provider of its choosing. The customer may be required to pay standard shipping costs which may depend on order value and shipping destinations. Shipping costs are displayed at checkout.
(a) All prices found on Hoops Tees site are final, and may change from time to time. Shipping and handling may be charged and shown separately at checkout (or on invoices, if applicable). The shipping address and order amount may affect certain costs.
(b) For customers ordering from outside the UK, all product prices are net of local taxes and fees unless otherwise indicated. If, according to applicable law, the goods are subject to sales taxes, import duties, import brokerage fees, or other taxes or fees in the recipient's country, and if these are not already collected at checkout, then the customer has the sole responsibility to pay these taxes and fees. Contact us if unsure
(c) Customers must pay the purchase price, applicable sales taxes, and shipping and handling charges immediately upon placing an order, without deduction.
(a) Customers may choose to pay by, credit card, or other payment methods available in their country. Hoops Tees reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.
(b) If the customer selects a payment method or provides payment information that makes it impossible or impractical for Hoops Tees to receive payment (for example, the customer's account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of Hoops Tees own, the customer agrees that Hoops Tees may add an additional charge to the order to recoup costs associated with processing or attempting to process the impossible or impractical transaction.
(c) Hoops Tees may sub-contract third parties to process payment.
(d) If the customer fails to pay, Hoops Tees may assign its claims to a debt collection agency and transfer the personal data required for collecting payment to these third parties.
7. Title to Products
Until Hoops Tees receives full payment for an order and the order is shipped, title to the goods remains with Hoops Tees. Upon transfer of the goods to the carrier, title and risk of loss passes to the customer. The customer should handle products with care until the transfer of ownership is complete (for example, in case of a product return).
(a) Hoops Tees provides the site and service on an "as is" and "as available" basis. Hoops Tees does not represent or warrant that the site and service or its use: (i) will be uninterrupted, timely, safe, or secure, (ii) will be free of inaccuracies, errors, or vulnerabilities, (iii) will meet your expectations or requirements, or (iv) will operate in the configuration or with the hardware or software you use. Hoops Tees hereby disclaims any and all express or implied warranties, including without limitation, warranties of fitness for a particular purpose, merchant ability, and non-infringement to the fullest extent of the law, except to the extent that this agreement provides otherwise.
(b) You agree that Hoops Tees has no responsibility for any damages suffered by you in connection with the site and service, and that use of the site and service, including all content, data or software distributed by, downloaded, or accessed from or through the site and service, is at your sole risk.
(c) Due to normal changes in our industry and in our technical production processes, Hoops Tees may reasonably deviate from the descriptions and information found in its brochures, catalogues, and other documents with respect to material, color, weight, measurements, design, or other features.
(d) Hoops Tees may use subcontractors or third parties to provide certain elements of its site and service. You agree that Hoops Tees will not be liable to you in any way for your use of these services.
9. Limitation of Liability
You use Hoops Tees site and service at your own risk. Hoops Tees provides its site and service without any express or implied warranties .
10. User Representations and Warranties; Hoops Tees Right to Refuse Performance
(a) If you submit designs you represent and warrant to Hoops Tees that you have all necessary rights (for example, in trademark, copyright, privacy rights, publicity rights, common law, etc.) to use the text or design without violating the rights of any third party. Hoops Tees may, in its sole discretion, refuse to print any designs or text that you submit. However, Hoops Tees is not obligated to review any of your submissions.
(b) You agree to (i) indemnify and (ii) release Hoops Tees from all liability (including costs and legal fees) for claims relating to the alleged or actual infringement of any third-party rights and any law to the extent that such claims relate to your use of Hoops Tees site and service.
11. Your guarantee
You guarantee that the information provided in your orders or user account is accurate and hereby waive all rights or objections relating to not having received notices from Hoops Tees because of incorrect or incomplete information.
12. Minimum Age.
Persons under the age of 13 may not use this site. Hoops Tees will not collect, use, or disclose any personal information associated with a person under age 13.
Terms Version_V3: June_2020
HOOPS RETURN POLICY
If you're not happy, then let's fix it...
This is your easy & simple Hoops Return Policy Section, in conjunction with the Hoops Terms.
1. Contact us - let us know the issue, so we can fix it.
2. Have your order reference handy.
3. Take a photo of any damage to merchandise, include the packaging.
4. Complete these steps within 21 days of receipt.